What's the difference between the candidate and client views on the portal?

Candidate View

• Submits personal information, uploads the required identification documents, and signs the consent form.
• Available to any invited candidate completing a form.
• Displays the information and actions required for the candidate to complete the screening process.

Note: Candidate View is available only until the candidate submits their data entry. Once submitted, the candidate can no longer access the form through the link. If they need an update on the status of their screening or have any questions after submission, they should contact our Candidate Support team.

Client View

For internal teams and hiring managers:

• Initiates checks, monitors their progress, and reviews the final report.
• Displays high-level workflow stages and final results, such as Completed or Review.
• Displays structured outreach attempts, such as Attempt 1, Attempt 2, and so on.

Access rights are configured during onboarding. If your view appears incorrect, please reach out to your admin or support.