Faq's | Veremark Help Center

What does 'Title reported into' mean?

An explanation of the 'title reported into' field on the employer nomination form

Written by Daniel
Updated over a week ago

What does eligible for rehire mean?

This question is related to those verifying someone's employment

Written by Daniel
Updated over a week ago

Can we branding the system as a clients own? 'request from a recruitment consultancy'

You can change the logo within the account as as well as change the name of the client entity and the email copy.

Written by Daniel
Updated over a week ago

I would like to know how much your checks and services cost?

We charge on a per check per client basis.

Written by Daniel
Updated over a week ago

When do you opt to 'close' a non-responsive case? Do we get notified / liaised with?

Written by Daniel
Updated over a week ago

What happens if a referee/employer is non-responsive?

Written by Daniel
Updated over a week ago

Is there a notification when a check is completed?

Yes - there are several that go out automatically.

Written by Daniel
Updated over a week ago

For non-profit, how does it work with volunteers?

This would be dependent on you and how you would like to treat volunteers.

Written by Daniel
Updated over a week ago

Are your operations offshore?

We operate as a global entity with offices in multiple global locations.

Written by Daniel
Updated over a week ago

We are looking for a partner to advise on local customs/regulations for screening - do you offer that?

Absolutely. Veremark is a global expert in pre-employment and background screening practice's.

Written by Daniel
Updated over a week ago

Customer Service

Can you provide advice on local regulations / legalities of different checks in countries?

Written by Daniel
Updated over a week ago

How can I book a meeting?

There are a couple of ways to book a meeting.

Written by Daniel
Updated over a week ago

How fast does the chatbot answer my questions?

We offer livechat rather than an automated chatbot.

Written by Daniel
Updated over a week ago

Operations

Can I have more than one user?

Certainly - you can have as many users as you like.

Written by Daniel
Updated over a week ago

How long are typical turnaround times - country / check type?

The response to this varies based on the type of check and market that you and your candidate operate in.

Written by Daniel
Updated over a week ago

Is Veremark ACIC accredited (Australia)?

Yes - partner is

Written by Daniel
Updated over a week ago

How many cases do you deliver without issues (intervention, chasing, etc)?

Veremark's state of the art background screening platform has perfected the art of collecting the information.

Written by Daniel
Updated over a week ago

Capabillity

Does the registered user get an update when the candidate submits all the information?

Written by Daniel
Updated over a week ago

How flexible is the system to add different languages?

The platform allows you to collect character references and ask questions in whatever language you like.

Written by Daniel
Updated over a week ago

Are checks accepted Australia-wide?

Yes - we can do background checks not only across the whole of Australia but also across the world.

Written by Daniel
Updated over a week ago

In which countries do you have drug screening?

Veremark does not offer drug screening as a service however we would be happy to recommend some partners that do

Written by Daniel
Updated over a week ago

Product

Once initiated, what is the lead time for the information request to be sent to the candidates?

Written by Daniel
Updated over a week ago

Can we have X, Y or Z feature? What is on your product roadmap?

Veremark is constantly evolving and releases new features and functionality on a fortnightly basis.

Written by Daniel
Updated over a week ago