How can I avoid sending duplicate requests?

To help prevent duplicate requests, the platform automatically checks for existing requests using the candidate's email address.

The New Feature: Duplicate Request Checking

When creating a new request, the system searches for any previous requests associated with the same candidate email address. If a matching request is found, a warning message will appear on the request form before you continue.

This feature helps you identify potential duplicates, avoid sending multiple requests to the same candidate, and maintain accurate screening records.

Understanding the Warning Message

The warning message will clearly state that a similar request has already been made for the same person. It will also provide instructions on how to proceed, giving you two options:

Cancel Request: If you believe that the previous request is sufficient, you can cancel the current request to avoid duplication.
Continue Creating the Request: In case the previous request is incomplete or outdated, you can proceed with creating the new request.

Additional Information

To help you make an informed decision, the warning message will include the following details:

Criteria and Checks: The specific criteria and checks that led to the detection of the previous request will be presented.
User Information: You will see the name of the user who sent the previous request, ensuring accountability and easy communication.
Date of Previous Request: The date when the previous request was made will be provided, giving you context on the timeline of actions.

Accessing Previous Request Details

If you require more detailed information about the previous request, the warning message will contain a convenient link. By clicking on the link, you will be able to view the entire request that was previously sent.