--- title: How to request your first check description: We guide you through to requesting your first background check with Veremark in just three simple steps. --- [Skip to content](https://help.veremark.com/learn-to-navigate-the-veremark-platform#main-content) English Show submenu for translations ![V-logo\_new.png\]](https://help.veremark.com/hs-fs/hubfs/V-logo_new.png?height=40&name=V-logo_new.png) Open main navigation Close main navigation - English Show submenu for translations - Go to veremark.com Go to veremark.com Support from Veremark - There are no suggestions because the search field is empty. 1. [Help Center](https://help.veremark.com/?hsLang=en) 2. [Client Support](https://help.veremark.com/client-support?hsLang=en) 3. [Initiating & Managing Checks](https://help.veremark.com/client-support?hsLang=en#initiating-managing-checks) August 11, 2026 # How to request your first check ## We guide you through to requesting your first background check with Veremark in just three simple steps. ### Create your criteria A **criteria** is a customizable package of checks tailored to meet your specific needs. Within the **Criteria** tab, you’ll find a selection of pre-made criteria featuring the most popular checks in your region. These are designed to get you up and running in no time and include role-specific packages as well as essential checks like **Right to Work** and **Criminal Record**. You can choose a ready-made package or create your own using the **Criteria Builder**, as shown in the video above.  To create a custom criteria: 1. Enter a name for your criteria. 2. Select the primary location where you plan to hire. 3. Browse the available checks for that country. The cost of each check is displayed in [**Veremark credits**](https://help.veremark.com/check/buy-credits?hsLang=en). 4. Toggle on the checks you want to include and customize them as needed. 5. When you're finished, select **Use Now** to apply the criteria immediately or **Save** to use it later. Veremark credits make it easy to get started immediately—no need for a long-term contract. ### Purchase Credits The simplest way to pay for checks on Veremark is by purchasing credits. You can buy credits in pre-set bundles or choose a custom amount that suits your needs.  - Bundles of 2000 credits or more come with a 10% discount. Payments are securely processed through our trusted partner, **Stripe**, ensuring your details are safe. For added convenience, the system automatically calculates and pre-fills the exact number of credits you need for your first check into the custom field.   ### Candidate Details Now that you've created your criteria and purchased the required credits, the final step is to enter the details of the candidate you would like to screen. **Candidate Name** – Enter the candidate's full name. **Email Address** – Enter the candidate's email address. This is where the invitation to begin the background check will be sent. **Job Role** – Enter the candidate's job role. **Candidate Type** – Select the appropriate candidate type. For example, selecting **New Hire** will reference the candidate's employment application in the invitation email. **Create Request** – Once you've entered the required details, select **Create Request**. The candidate will immediately receive a welcome email with instructions on how to begin the screening process, and the request will appear in your **Requests Dashboard**, where you can track its progress. 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