How to manage users

Accessing User Management

1. Log in to your Veremark account.
2. Navigate to the Settings section.
3. Select Users to access the user management settings.

Adding New Users

1. Click + New User.
2. Enter the team member's details.
3. Select account (If child accounts are enabled for your organisation, select which accounts the user can access.)
4. Assign the appropriate access level.

The user will receive an email invitation with instructions to activate their account.

Note: There is no limit to the number of users you can add to your Veremark account. You can create as many user accounts as needed for your organization.

Key Requirement: Please note that every new user must be registered with a unique email address. A single email address cannot be linked to multiple Veremark accounts.

User Access Levels

Admin

Administrators have full access to the platform and can:

• Manage users
• Access all account settings
• Invite and remove team members
• View all background checks

Regular

Regular users have standard platform access and can:

• Create and manage their own checks

Regular users cannot:

• Manage users
• Modify account settings

Managing Users

For each user, you can:

1. Edit a user by clicking the pencil icon.
2. Delete a user by clicking the trash icon.

Best Practices

• Only invite verified team members
• Use official company email addresses
• Assign appropriate access levels
• Regularly review user permissions

Troubleshooting

• A team member is not receiving the email invitation? Check spam folder and make sure that email address is not already associated with an account

Need Help?

If you have any questions or issues managing your team, contact Veremark Support for assistance.