--- title: What does each stage of a request mean? description: Find out what each stage type means in a Veremark request. --- [Skip to content](https://help.veremark.com/what-does-each-stage-of-a-request-mean#main-content) English Show submenu for translations ![V-logo\_new.png\]](https://help.veremark.com/hs-fs/hubfs/V-logo_new.png?height=40&name=V-logo_new.png) Open main navigation Close main navigation - English Show submenu for translations - Go to veremark.com Go to veremark.com Support from Veremark - There are no suggestions because the search field is empty. 1. [Help Center](https://help.veremark.com/?hsLang=en) 2. [Client Support](https://help.veremark.com/client-support?hsLang=en) 3. [Adjudication & Deciding Results](https://help.veremark.com/client-support?hsLang=en#adjudication-deciding-results) September 23, 2026 # What does each stage of a request mean? When managing candidate screenings in the Veremark portal, your requests will move through eight key stages. Below is a simple guide to what each stage means, along with the actions you can take: **The Eight Request Stages** **Requested:** The background check request has been sent, but the candidate has not yet provided consent or submitted their initial information. **In Progress:** The candidate has submitted their details, and Veremark has started the verification process. We will reach out to the candidate directly if we need any additional details. **Closed:** The check could not be completed and has been stopped. This usually happens if the employer cancels the request, or if a candidate or referee remains completely non-responsive. **Completed:** The check is finished. Your final report is ready and available for secure download directly from your Client Portal. **Paused:** The check is temporarily on hold. This happens when either: - We need the candidate's last working day or a future contact date before we can reach their former employer. - We are waiting on additional information or documentation to continue the verification**.** **Expired**: The candidate did not submit their details within the allowed timeframe (usually 30 days). **Note**: For further details on managing expired checks, please see How to Manage Expired Checks. **Re-screening**: A periodic or recurring background check is being run on an existing employee. **Note**: For further details on setting up recurring verifications, please see Understanding Employee Re-screenings. **Review:** Discrepancies have been identified. You should review the findings to determine if they meet your company's hiring and compliance policies. **How to Resolve a "Review" Status** If a check is in Review, you have the final authority to adjudicate it. If the findings meet your company's acceptance criteria, you can manually update the status from Review to Completed or vice versa. Learn how to change a check's status: Read our guide o[n How do I change the status of a check](https://help.veremark.com/how-do-i-change-the-status-of-a-check?hsLang=en)? **Need Support?** For further support with managing your request stages, please contact our Client Support Team or reach out via your portal's live chat window. - [About - Veremark](https://help.veremark.com/about-veremark?hsLang=en#main-content) - [Company Profile & Offerings](https://help.veremark.com/about-veremark?hsLang=en#company-profile-offerings) - [General Support & Contact Options](https://help.veremark.com/about-veremark?hsLang=en#general-support-contact-options) - [Client Support](https://help.veremark.com/client-support?hsLang=en#main-content) - [Getting Started & Account Settings](https://help.veremark.com/client-support?hsLang=en#getting-started-account-settings) - [Initiating & Managing Checks](https://help.veremark.com/client-support?hsLang=en#initiating-managing-checks) - [Turnaround Times & Client Operations](https://help.veremark.com/client-support?hsLang=en#turnaround-times-client-operations) - [Adjudication & Deciding Results](https://help.veremark.com/client-support?hsLang=en#adjudication-deciding-results) - [UK Regional Checks](https://help.veremark.com/client-support?hsLang=en#uk-regional-checks) - [US Regional Checks](https://help.veremark.com/client-support?hsLang=en#us-regional-checks) - [Partner Integrations](https://help.veremark.com/client-support?hsLang=en#partner-integrations) - [Veremark API FAQs](https://help.veremark.com/client-support?hsLang=en#veremark-api-faqs) - [Productivity](https://help.veremark.com/client-support?hsLang=en#productivity) - [Candidate Support](https://help.veremark.com/candidate-support?hsLang=en#main-content) - [Completing Your Veremark Request](https://help.veremark.com/candidate-support?hsLang=en#completing-your-veremark-request) - [References & Referee Support](https://help.veremark.com/candidate-support?hsLang=en#references-referee-support) - [Verepass (Candidate Career Passport)](https://help.veremark.com/candidate-support?hsLang=en#verepass-candidate-career-passport) - [Referee Support](https://help.veremark.com/referee-support?hsLang=en#main-content) - [Referee Support](https://help.veremark.com/referee-support?hsLang=en#referee-support) - [MOM (Ministry of Manpower, Singapore)](https://help.veremark.com/mom-ministry-of-manpower-singapore?hsLang=en#main-content) - [MOM Processing, Status & Turnaround](https://help.veremark.com/mom-ministry-of-manpower-singapore?hsLang=en#mom-processing-status-turnaround) - [MOM Requirements & Guidelines (Client)](https://help.veremark.com/mom-ministry-of-manpower-singapore?hsLang=en#mom-requirements-guidelines-client) - [MOM Candidate Guides](https://help.veremark.com/mom-ministry-of-manpower-singapore?hsLang=en#mom-candidate-guides) - [Whistleblowing & Integrity (Security, Compliance & Privacy)](https://help.veremark.com/whistleblowing-integrity-security-compliance-privacy?hsLang=en#main-content) - [Technical Security & Safeguards](https://help.veremark.com/whistleblowing-integrity-security-compliance-privacy?hsLang=en#technical-security-safeguards) - [Compliance Frameworks & Accreditations](https://help.veremark.com/whistleblowing-integrity-security-compliance-privacy?hsLang=en#compliance-frameworks-accreditations) - [Data Storage & Privacy Rights (GDPR)](https://help.veremark.com/whistleblowing-integrity-security-compliance-privacy?hsLang=en#data-storage-privacy-rights-gdpr) - [Whistleblowing](https://help.veremark.com/whistleblowing-integrity-security-compliance-privacy?hsLang=en#whistleblowing) - [Integrations](https://help.veremark.com/integrations?hsLang=en#main-content) - [ATS & Platform Integrations](https://help.veremark.com/integrations?hsLang=en#ats-platform-integrations) [![veremark logo](https://help.veremark.com/hs-fs/hubfs/V_logo_small.png?width=154&height=40&name=V_logo_small.png "veremark logo")](http://veremark.com) veremark.com Help Center Copyright © 2026, Veremark Ltd