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FAQs
Getting Started
About the company
Setting up your account
Ordering Checks
Advanced settings
Reporting
FAQs
Walkthroughs
Contacting Us
MOM Guide
Pricing & Billing
Paying for Checks
FAQs
Security and Compliance
FAQs
Operations
Capability
Settings
Checks
United States (US)
Verepass
Integrations
Candidate Support
Basics
FAQs
Troubleshooting
Verepass
Referee Support
📣 Service Announcements
UK
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Help Center
Getting Started
FAQs
Getting Started
About the company
Setting up your account
Ordering Checks
Advanced settings
Reporting
FAQs
Walkthroughs
Contacting Us
MOM Guide
Pricing & Billing
Paying for Checks
FAQs
Security and Compliance
FAQs
Operations
Capability
Settings
Checks
United States (US)
Verepass
Integrations
Candidate Support
Basics
FAQs
Troubleshooting
Verepass
Referee Support
📣 Service Announcements
UK
Getting Started
New to Veremark? We have put together a range of guides and articles to help you confidently order your first checks and get up and running quickly.
About the company
What products and services do you offer?
Where does Veremark have offices?
Who is Veremark?
Setting up your account
How to create a new account
How to add a company logo
How to invite your team
How to add and manage child accounts
How to manage notifications.
How to modify check settings
How to navigate the Veremark platform
Understand Action Buttons on Dashboard
See more
Ordering Checks
How to start screening
How to create a criteria (package of checks)
How to add re-screenings
How can I place a new request?
How can I make bulk request?
How to order checks
How do I get started with Reference Checks?
See more
Advanced settings
How to use the Request 'Notes Field'
Exploring the Filter Options in the Veremark Platform.
How to Create and Utilize Fit & Proper (F&P) Questionnaires with Integrated Signature Functionality
How can I avoid sending duplicate requests?
How to change a check status between "Review" and "Completed"
How to Use the "Reviewed/Completed Date Interval" Filter in the Client Portal
How to Add Multiple questionnaires in one single Reference check
How to use the 'Switch Account' feature
See more
Reporting
How to bulk download Candidate Reports with Supporting Documents
How can I download and review report?
FAQs
How can I change Company settings & Password?
How to access your UK DBS settings & select DBS role?
What do we need to do in order to get set up as a customer?
What is the process of completing background checks?
Can I upload documents on candidate behalf?
How long does it take to get set up as a customer?
What integrations do you have?
What is the Veremark Career passport?
What does each stage of a request mean?
How do I cancel or delete a check?
What are the requirements for AFP check in Australia?
See more
Walkthroughs
Veremark Dashboard Walkthrough
The Veremark Candidate Journey
Criteria Page Redesign
What does the Veremark candidate experience look like?
Rescreening improvements
Imposter check
See more
